Customer Service Representative

Posted on Jan 04, 2018 | Hits: 7 | Stock No: #70963
 
Rating: 0 ( 0 Votes)
Country:   USA
Region:   FL
City:   Florida Keys
Pin / Zip:   33040
Industry:   Telecommunications
Job Type:   Temporary/Contract

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Interact with customers via phone, focusing on
process related questions, data entry and navigation.

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Research, analyze and determine an appropriate
course of action for customers.

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Be a positive representative for Intuit and the
product, take a caring and empathetic  approach to interactions.

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Articulate how to use the product accurately and
efficiently resolve customer inquiries on the first contract.

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Provide quality customer service while
demonstrating the ability to effectively troubleshoot and resolve advanced
technical inquiries.

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Act as technical resource when assisting
customers to resolve problems with devices and equipment.

 

Requirements

 

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Computer needs Windows 7,8 or 10

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Must know basic computer

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100% classroom required

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 High
Speed internet

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Clean criminal background

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Quiet work space

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Outstanding problem solving skills

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Displays patience, empathy, an ability to manage
stress, the ability to work under pressure.

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Skilled and efficient in writing and verbal
communication.

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Provides knowledgeable, friendly and Eloquent
customer service.

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Knowledge and experience with Intuit QuickBooks
is a plus









































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Previous or current bookkeeping experience

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Contact Info
Your Name: Sekeena Jackson
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