Hey, my mom had a wonderful experience at the
United Airlines Quito Office. When she visited to inquire about changing her ticket, she was greeted by professional and polite staff. They ensured she understood the process thoroughly and explained her options, including any associated costs. The office's layout was easy to navigate, making the visit straightforward. She really appreciated their promptness and how quickly they addressed all her concerns. The staff’s professionalism, along with the well-organized office, made her feel valued as a customer. Overall, her visit was seamless, and she was impressed by the level of service. It was a stress-free experience that demonstrated the office’s commitment to customer satisfaction, making her future travel planning even easier.